Contact Our Support Team
We’re here to help! Whether you have questions about your order, need help with a custom design, or want to discuss a return, our customer support team is ready to assist you.
Email Support
For non-urgent inquiries, design proofs, or detailed questions:
315577410@qq.com
We aim to respond within 24–48 hours on business days.
Live Chat
For real-time assistance during business hours:
Click the chat icon at the bottom right of our website.
Available: Monday–Friday, 9 AM–6 PM (your time zone).
Phone Support
Prefer to talk directly? Call us at:
+86 18002286256
Available: Monday–Friday, 10 AM–5 PM (your time zone).
Business Hours
Our support team operates:
Monday–Friday: 9 AM–6 PM (GMT/EST/CST—specify your time zone)
Saturday–Sunday & Public Holidays: Closed (email responses may be delayed)
For Business & Bulk Orders
Dedicated account manager for wholesale or large custom projects:
315577410@qq.com
Please include your company name and order reference for faster service.
Order-Related Inquiries
To help us assist you faster, please include in your message:
- Your order number
- Product name/item code
- Clear description or photos (if applicable)
Note
Custom design and production inquiries may require additional time for a detailed response. We appreciate your patience!
We value your trust and look forward to supporting you.
Thank you for choosing us for your custom apparel needs!
